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Course Details
Topic 1. Foundations of Selling
- Selling Mindset
- Selling Like a Human
- You've Got to Want It
- Confidence & Focus
- Fear Reduction
- Sales Strategy
- Math of Sales
- Goal Setting
- Understanding Buyer Psychology
- Psychology of Influence
- Why People Buy
- Buyer's Matrix
- Exactly What to Say
- The Power of Words
- Illusion of Choice Using Leads
- Building Trust & Rapport
- Tone
- Champion Selling
- Discovery Process
- What is the Point of Discovery?
- Bucket Questions
- Why Why Why
- Gap Questions
- Permission-Based Selling
Topic 2. Selling Techniques & Problem-Solving
- Sales Methods
- Problem-Based Selling
- What Would Your Customer Say (WWYCS)?
- Upselling and Cross Selling tecniques
- Sales Tactics
- How to Run a Great Demo
- Educate ("The What")
- Demonstrate ("The How")
- Buy-In ("The Why")
- Mini Close
- Champion Selling
Topic 3. Closing the Sale
- Closing Techniques
- What is a Close?
- Do They Want It?
- Justify the Price
- Discounting
- Mini Close
- Make it Easy for Them to Buy
- Proper Follow Up
- Common Challenges
- Common Flubs & Flaws
- Champion Selling
Topic 4. Handling Objections & Rejections
- Objection vs. Deflection vs. Rejection
- Sales objection Handling techniques
- Answer & Ask
- Using Testimonials for Objections
- Metrics of Sales Closure Process
Course Info
HRDF Funding
Please refer to this video https://youtu.be/Kzpd-V1F9Xs
1- HRD Corp Grant Helper
How to submit grant applications for HRD Corp Claimable Courses
2- Employers are required to apply for the grant at least one week before training commences.
Employers must submit their applications with supporting documents, including invoices/quotations, trainer profiles, training schedule and course content.
3- First, Login to Employer’s e-TRIS account -https://etris.hrdcorp.gov.my
Second, Click Application
4- Click Grant on the left side under Applications
5- Click Apply Grant on the left side under Applications
6- Click Apply
7- Choose a Scheme Code and select HRD Corp Claimable Courses: Skim Bantuan Latihan Khas. Then, click Apply
8- Scheme Code represents all types of training that suit the requirements provided by HRD Corp. Below are the list of schemes offered by HRD Corp:
9- Select your Immediate Officer and click Next
10- Select a Training Provider, then click Next
11- Please select a training programme from the list, then key in all the required details and click Next
Select your desired training programme.
Give an explanation on why the participant is required to attend the training. E.g., related to their tasks/ career development, etc.
Explain the background and objective of this training.
Select a relevant focus area. For Employer-Specific Courses, select ‘Not Applicable’.
12- If the training programme is a micro-credential programme, you are required to complete these 3 fields. Save and click Next
Insert MiCAS Application number
13- Based on the nine (9) pillars listed below, HRD Corp Focus Area Courses are closely tied to support government initiatives towards nation building. As such, courses offered through the HRD Corp Focus Areas are designed to provide the workforce with skills required for current and future demands. Details of the focus areas are as follows:
14- Please select a Course Title and Type of Training
15- Select the correct type of training according to the actual type of training, or as mentioned in the training brochure:
16- Please key in the Training Location and click Next
17- Please select the Level of Certification and click Next
18- Please follow the instructions and key in trainee details
19- Click Add Batch, then click Save
20- Click Add Trainee Details
21- Please key in all the required details, then click Add
22- Click Add if there are more participants. Once done, click Save
23- Click Next
24- Please key in the course fees and allowance details, then click Save
25- Estimated cost includes the course fees/external trainer fees, allowances, and consumable training materials. Please comply with the HRD Corp Allowable Cost Matrix.
26- Select Upfront Payment to Training Provider and key in the percentage from 0% to 30%. Then, click Save and Next
27- Complete the declaration form and select a desired officer
28- Add all the required documents, then click Add Attachment. Then, click Save and Submit Application
29- Once the New Grant Application is successfully submitted, the Grant Officer will evaluate the application accordingly. The application may be queried if additional information is required.
The application status will be updated via the employer’s dashboard, email, and the e-TRiS inbox.
Job Roles
- Sales Manager
- Business Development Manager
- Sales Executive
- Client Relationship Manager
- Account Manager
- Customer Success Manager
- Sales Consultant
- Sales Trainer
- Inside Sales Specialist
- Territory Sales Manager
- Retail Sales Manager
- B2B Sales Representative
- Key Account Executive
- Sales Coordinator
- Corporate Sales Manager
- Sales Analyst
- Regional Sales Manager
- Channel Sales Manager
- Marketing and Sales Consultant
- Sales Operations Specialist
Trainers
Elton Kuah: Elton Kuah In digital marketing especially in social media space, Elton Kuah have done training with more than 100 corporate companies such as Institute Social Malaysia, HRDF HEARTS Program, SME Corp for Netrepreneur, corporate companies such as Celcom Axiata, Naza, Pfizer, Isentia, Teknologi Park Malaysia among other reputable clients. He have served clients such as Slimming Sanctuary, Smifu New Zealand, and Addestra Singapore which is premier learning center for adults.
Elton Kuah is member of Matrade Malaysia, government agency for external export and Malaysian Association of ASEAN Young Entrepreneurs (MAAYE). Elton is also a Professional Fellows under YSEALI, signature program of Barack Obama under economic empowerment.
Elton Kuah has shared his thoughts on publications such as Asian Entrepreneur Magazine, Jumpstart Magazine Hong Kong, Social Media Polis USA, Global Yuppie Lifestyle USA, E27 Singapore and Next Up Asia on his perspective and market outlook.. He has co-authored and published a book in Singapore titled ‘Are You Ready To Be Next Entrepreneur’ which the book has been reviewed by world personalities such as Professor Jeffrey Sachs, world-renowned professor of economics and Asian Number 1 motivator ‘Miss Merry Riana’ and other reputable entrepreneurs.
He completed Bachelor of Electrical and Electronic Engineering with Honours from University of Nottingham.
Suhail Azmi: Suhail Azmi is a Digital Business Consultant that has been involved in the development multiple corporate websites and e-commerce projects from Korea, China and Malaysia. Previously, after resigning from PETRONAS, he started a mobile app company focusing in Halal industry. He has won multiple awards, grants and a patent of his invention. He was mentored by Hans Peter Ressel, the founder and former CEO of LAZADA Malaysia. He is skilled in Digital Marketing, Website and Apps development. Now he’s consulting with various company in digital space while conducting training for his related expertise.
